Access Statement
This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests and visitors.
Access Statement for The Red Lion, Food and Rooms by the Sea
Introduction
The Red Lion is located on the North Norfolk Coast in Cromer. Located within 5 minutes walking distance are a variety of shops, a cinema, restaurants, the Beach and many more attractions.
We offer fourteen en suite bedrooms; Decorated individually, some sea views.
The building is over 250 years old. Whilst we aim to meet the needs of all our guests there are some period features of the Inn which may make access difficult for people with limited mobility.The Hotel due to its age and layout does not have a lift.
We look forward to welcoming you to The Red Lion in Cromer. If you have any queries or require any assistance please contact Reception on 01263 514964 or email info@redlion-cromer.co.uk.
Pre Arrival
We are located in Cromer High Street, if you are travelling by car, follow the one way system through the town and take the first left after the Church to access our on-site car park. Alternatively, you can plan your journey by car or by public transport using www.travelline.info. Simply enter your postcode and ours (NR27 9HD) to get directions.
For full details and maps of how to get to The Red Lion in Cromer please see the Contact tab on our website.
The nearest shops are approximately 100m away.
Cromer Railway Station is approximately 400m away; this is the Bittern Line Train which runs to Sheringham, Norwich and other surrounding villages of North Norfolk. Taxis are available behind the church about 200m from the Hotel.If you require an accessible taxi, this can be booked in advance, please speak to Reception where we will be happy to do this for you.
The closest bus stop is 40m away and there is a shelter with seating. Most buses can accommodate one wheelchair. The buses run approximately every 20 minutes to local towns including Holt, Fakenham and Wells-Next-To-The-Sea. The bus service stops prior to 10.00pm.
Norwich Airport is 45 minutes away by car.
This Access Statement is available in larger print on request.
Car Parking and Arrival
The Red Lion has an on-site car park located at the rear of the building. Parking is available on a first come, first served basis. From 1 December 2026, use of The Red Lion car park will be charged at £10 per day.
Payment can be made on arrival using the payment machine located in the car park, or alternatively via text message or the parking app. Full payment instructions will be clearly displayed within the car park. The car park is monitored using ANPR (Automatic Number Plate Recognition) technology and is managed on our behalf by Believe Car Parking. Please ensure that the correct vehicle registration details are entered when making payment.
Alternatively, street parking is available nearby, subject to the relevant local parking restrictions and charges.
Access from the Car Park
As you enter The Red Lion from the car park, you will come through the conservatory door, which measures 920mm wide. This area has large tiled flooring.
If you head towards the Reception desk, there is a second door which is 750mm wide. This can be converted into a larger opening measuring 1500mm wide. The tiled flooring continues through to Reception.
Access from the Front Entrance
If you are entering The Red Lion from the front entrance, the front door is 750mm wide, with one step measuring 170mm high followed by a second step measuring 200mm high.
After the two steps, there is another door which is 780mm wide. You will then enter our Bar and Lounge Area.
There is a door from the Bar area to Reception which is 700mm wide.
Assistance with luggage is available – please just ask a member of our team.
Welcome Area
Guests are welcomed in the hallway, which has large tiled flooring, where they are asked to check in. The area is well lit with wall lights.
Bedrooms
Our guest rooms are accessed by means of stairs with twenty one 170mm steps to the first floor and an additional twenty 170mm steps to the second floor. There is a hand rail on one side of the staircase.
Our beds are made with duvets. Our standard pillows are hypo allergenic, however alternatives are also available. Please contact Reception before your arrival if you would like any changes made to your bed.
Rooms are bright and evenly lit. Overhead lighting is controlled by a dimmer switch and there are also wall lights above some of the beds. Bedside lamps are in every bedroom.
There is seating, bedside tables, a wardrobe and in some rooms a chest of drawers/dressing table is provided.
In every bedroom there is a digital flat screen television with subtitles.
Superior Rooms have an entrance door which is 780mm wide. The beds are either double or zip and link (these beds can be made into twin or double beds) the bed height is 600mm.
Suite Room 1 has an entrance door which is 910mm wide. The bed is a double and is 500mm high.
Suite Room 2 has an entrance door which is 800mm wide. It has steps which are 260mm deep that lead into the bedroom. The bed is a double and is 390mm high.
Standard Rooms have an entrance door which is 780mm wide. The beds are either double or zip and link (these beds can be made into twin or double beds) the bed height is 760mm.
Bathrooms & Toilets (En-Suite)
All of our bedrooms have en suite bathrooms. The Superior Rooms have an entrance door to the en suite bathroom which is 760mm wide. The bath height is 660mm and the toilet height is 400mm.
The entrance door to the en suite bathroom in Suite Room 1 is 1760mm wide. The bath height is 530mm and the toilet height is 400mm. There is a separate walk in shower with an 860mm door. The cord length for this shower is 1100mm.
The entrance door to the en suite bathroom in Suite Room 2 is 800mm wide. The bath height is 630mm with a step measuring 150mm. The toilet height is 440mm. There is a separate walk in shower with a step measuring 200mm and 760mm door.
The Standard Rooms have an entrance door to the en suite bathroom which is 670mm wide.
The bath height is 560mm and the toilet height is 400mm.
Public Areas – Halls, Stairs, Landings, Corridors
All Public Areas including Halls, Stairs & Corridors are well lit using a combination of ceiling and wall lights.
There is short pile carpet on the stairs and landings and throughout the corridors upstairs.
There are no steps to the guests Breakfast Room, Restaurant, Bar, Lounge or Toilets.
The building is fully centrally heated throughout but temperatures can be adjusted in each room to suit individual requirements.
There are automatic audible smoke alarms on the ground floor and in the main and upper halls.
Public Toilets
There are public toilets for our Guests on the ground floor, just past Reception. The main entrance door is 830mm. The door to the gentlemen’s toilet is 750mm and the cubicle is 750mm wide. The door to the ladies toilet is 750mm. The height of all toilets is 400mm.
We have also got a disabled toilet located in the conservatory (near the back entrance to The Red Lion). This has a 900mm door with a 400mm high toilet with a pull-down hand rail for assistance. There is an 860mm high sink. This toilet also offers baby changing facilities.
Public Areas – Breakfast Room/Restaurant
There are two entrances to the Restaurant, one is through an 850mm door opposite Reception and the other is through a large archway with ramp from the Bar. To enter the Bar the door width is 710mm.
The Restaurant has solid oak flooring.
There is a large sky light which allows plenty of natural light supplemented by adjustable overhead and wall lights.
There is seating for around 80 people on various table sizes.
Public Areas – Bar/Lounge Area
There are three entrances to the Bar, two are through the front entrances, one 700mm door and one 780mm door. The other is through a large archway with a ramp from the Restaurant. To enter the Bar the door width is 710mm.
The Bar has mosaic tiling as you enter followed by wooden flooring.
There are large windows which allow plenty of natural light supplemented by adjustable overhead and wall lights.
Additional Information
There are ‘In Case of Fire’ instructions posted on the back of the guest room doors.
There are guest information folders in every bedroom with information on local services including NHS facilities, travel and local cinemas and theatres.
Free Wi-Fi facilities are available for our residents.
We are happy to cater for special diets. Please advise us before you arrive if this is required.
We can refrigerate prescription medication for a limited period.
Mobile phone reception is generally good at The Red Lion.